Ram's Automotive at 9056 West Farm to Market Road 78, Converse

Reviews

• G Garza

  Sep 02, 2018
  ★ ☆ ☆ ☆ ☆
  I don't even know where to begin.
  I took my truck in to Ram's on FM 78.
  Changes were done. Which was supposed to be change the radiator which I took and an ignition coil. They were supposed to flush out the entire coolant and transmission fluid!
  They gave me stories that I had a leak in my water pump. Mind you, I've NEVER had a leak and my truck never over heated. I told the old rude lady NOT to do anything else to my truck except for the things originally that I wanted done. Once I picked up my truck all that chocolate gunk that was floating in the radiator due to the transmission fluid mixing with the water was STILL in there!!!! They claim to have our new coolant and new transmission fluid! They were supposed to do a completely FLUSH! Mr. Ram himself told me that they could NOT do it because they need a "special" machine to flush it out! Now, if this was the case, why didn't he say that in the first place! ?? I would NOT have taken my truck there! I am beyond pissed!!!!
  I should've listened to everyone here with all these bad reviews!
  He said he still flushed it, but that's NOT true! If you need a special machine why say you flushed it? !! I DO NOT RECOMMEND ANYONE TO TAKE YOUR CAR THERE FOR SERVICE!!!! 429.89 later!!!! All for this crap to stay the same!!! I'm making sure everyone knows about this place!!!! BAD, BAD SERVICE!!!! I DON'T give them any stars for that matter!

Images